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IT Service Management for the management of all critical assets – production equipment, facilities, transportation equipment and IT assets – using a single platform, enabling a consistent set of asset and service management best practices for all asset types. It transforms an asset management organization from a typical cost center into a strategic partner with the business.
- Manages the asset lifecycle, enters, updates and maintains related data, and contract and procurement information.
- Built-in configuration tools allow for easy, on the fly changes to UI, workflows, processes, reports.
- Optimize IT asset utilization and IT service levels.
- Improve service desk quality & incident resolution time with accurate IT asset information.
- Integrated Unified Architecture supporting Service Desk/Asset Management/CCMDB.
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